Customer Survey

Bryant Online Reviews

4.2

Based on 136 reviews

03:26 04 Aug 19

They were professional and very knowledgeable. They diagnosed the problem and have us the best solution for the money spent. Would recommend them.read more

Alvin Lind

16:49 31 Jul 19

Have always got 20+ years out of Bryant products. 21 yrs. out of last unit. Wasn't shot but just time to update with the old freon being eliminated soon. With the efficiency and technology nowadays a huge plus alone. The smart thermostat is fantastic. Am hoping to notice a difference with the 2 stage gas furnace and AC. The water heater has already improved the hot water supply to shower heads and faucets. Friendly, courteous and professional service thru all aspects of the process. Will RECOMMEND to all who ask.read more

Susan D.

19:37 10 Jul 19

I did a kitchen remodel. Many of the technicians came out to help. The main ones were Mick and Tim as the electricians, Brogan and Tucker as the plumbers,...read more

Don Day

16:10 09 Jul 19

Bryant is the most responsive HVAC company I have used. They returned my call right away and had folks scheduled the next day to provide estimates. Showed up early and followed up with emailed estimate ahead of when they said they would. I liked that I could go to one company for ventilation and electrical work. They scheduled and coordinated it all and did great work.read more

Deb A

02:48 30 Jun 19

We were having issues with our thermostat. The husband wanted to have it professionally installed so we called Bryant. They came and explained what we needed and installed it for us. Informative and professional was the representative who came out to help us.read more

Jim P

19:54 27 Jun 19

Bryant has an awesome team working there. I had them install a Mini-Split A/C System and they've all been great from start to finish. Would recommend to anyone I know that needs HVAC work done.read more

Suzann Johnson

15:49 14 Jun 19

Serviceman was knowledgeable and thoughtfully answered all my questions. He was respectful of my home and worked efficiently.read more

Bob Black

23:43 23 May 19

Bryant services our heating and cooling units twice a year. They do a thorough job. Too bad you are not rated higher on the annual review that comes out every year in the newspaper. You need to check and see what the first place company does better and work on improving for this coming year.read more

Bob Black

02:18 13 May 19

Joyce Koeppe

00:47 13 May 19

After learning that r22 would no longer going to be used after the 1st of Jan 2020 and we had just had to have some put into our 14 year a.c., we decided to take action and replace both our a.c. And furnace now. Just from word of mouth and a little computer time, we contacted Steve at Bryant and scheduled a visit for him to give us a bid. Boy, was he ever informative! I think by the time he got through answering all our questions and telling us all about everything, it really made my wife and I very comfortable in having Bryant installing a new a.c. and furnace for us. Within a few days they were out and started installing. Every one of the men that were out here were super nice, made sure our carpet and everything were protected. They were all very informative on what they were doing and why. My wife said to quit bothering them, but it was neat to see how well they worked together. We couldn't be happier with the performance of both units at this time, even tho it hasn't been very long. We can actually tell the difference in how much more comfortable we are compared with our old units, and are looking forwards to cheaper cooling and heating bills. Thanks guys, Lynn and Joyceread more

Marty Meyer

01:16 20 Apr 19

Very professional and attentive to our needs of our furnace/air conditioner replacement! Very knowledgeable of work performed along with all questions answered! On time and great job on clean up! Thank you!read more

Amy Tabor

15:43 18 Apr 19

First of all, Julie is awesome. She is always quick to respond, find out answers, and get back to me. If Julie says she's going to do something, she does it. I really appreciate her professionalism when handling all of my calls to setup work.Joe came to our store to help troubleshoot a leak that was seeping into our bakery. He quickly identified the problem, contained the leak, and repaired it. He cleaned up the space he worked in and answered all of my questions. He did an awesome job!read more

Justin T.

06:21 16 Apr 19

I am a commercial general contractor from Kansas City. My best customer asked me to perform a Tenant Finish project for them in Lincoln. I hired Bryant to...read more

Barbara Woerner

16:53 27 Mar 19

At 5:30 on a Sunday morning, after finishing a load of laundry, I discovered three inches of water on the bathroom floor; toilet had run over and 5 inches of disgusting water was backed up in my bath tub. Called Bryant since I was a long time customer. Dispatch answered immediately, put me through to Morgan (plumber on call). By 6:15 Morgan was snaking out the sewer with a great attitude and work ethic. Yes, I paid overtime but the service was so worth it. Would recommend Bryant in a nanosecond..read more

Marilyn Maul

19:09 10 Mar 19

We have always been happy with Bryant Service.

Lu Kaiser

17:13 01 Feb 19

Boiler System Work Was EXCELLENT!!! I have an old boiler so I needed an EXPERT! After 4 different visits by a competitor, Bryant arrived the same day that I called early in the morning and gave me answers as to why the valve was not working, replaced an electric unit on the boiler, root-rootered the slow drain, and FIXED the valve that was not working all in a couple of hours! I will be using Bryant from now on!read more

barbara skiles

04:46 10 Jan 19

Lee Warnsholz called before he came and was prompt to arrive he did an excellent job and was very polite and helpful. he showed me how to determine what temp the humidity needed to be on for the weather outside. he knows his job. and it was very comforting today for my father Bob Skiles to know you people are taking care of him. he loved working there and loved his job....thank youread more

Gloria Randall Smith

16:43 02 Jan 19

Great service. We have had Bryant do 3 or 4 different services through the years. Never needed a call back. They did new kitchen sink installation, wired & moved a light switch, put in a garbage disposal, and cleaned out our sewer lines.read more

Houston Doan

22:02 01 Dec 18

Bryant is installing a new groundwater heat pump as well as installation of our interior plumbing on our new house. Everyone we have worked with as been great, Kieth sold us the heat pump, worked with us to plan interior details for the duct installation. Scott Johnson did a great job of duct and equipment installation.Derek has been great to work with on the plumbing side, his installers, Wes and David are A-1, very helpful and had good ideas to make our new home even better. I sure I forgot to thank someone, but our experience so far has been better than we could have hoped for.Houston and Sarah Doanread more

Laurie Sipple

18:12 23 Nov 18

I've been a devoted Bryant customer for years. They are always prompt, courteous, thorough and very professional. Highly recommended!read more

Kelly Bradley

16:37 13 Nov 18

working from the heart!!!

Tammy Marlow

14:01 13 Nov 18

Thank you Bryant for donating you're services to fix The Lincoln Indian Centers Heating for free may God continue to bless youread more

Kameron Neeman

00:28 13 Nov 18

Thank you so much for everything you did for the Indian Center.

Matt Burt

16:58 16 Oct 18

Had the Plumbing dept. Out to my business to run a couple of gas lines. Price was more than fair, they were on time, knowledgeable, and cleaned up after themselves! Have had them do work for me before and always experience the same. Highly reccomend Bryant!read more

Lindsey Keyes

13:26 28 Aug 18

I would highly recommend Bryant! I was having trouble with my water heater and they were able to come out to look at it the same day, they gave me a half hour window (not 4 hours like most places), and made the repair in less than an hour. Great service. Will definitely call on Bryant in the future when needed.read more

Madelyne Dunn

20:52 29 Jun 18

I would highly recommend Mick Johnson for your electrical needs! He went out of his way to come take a look at our issue in a timely manner. He was able to find a simple solution to what we thought was going to be a lot of time and money. I was running late meeting him at our house and he was very understanding. He even helped me carry things into the house. He was very knowledgeable and did a great job explaining everything that he was doing. My husband and I would highly recommend him and Bryant.read more

Marian Malone

19:22 18 Jun 18

Service was quick and courteous and good about coming in an emergency.

Amber Warholoski

23:38 27 Mar 18

Sara Allison Willis

22:15 10 Nov 17

Very helpful. They were able come out the same day I needed them. Efficient and knowledgeable. Thank you!read more

Todd Alva

19:13 28 Sep 17

Kat H.

20:52 29 Jul 17

Another contractor working on my house recommended Bryant. I called on a Monday and was able to get an appointment for Tuesday. Tim S. came out to my house...read more

Saylor Sjogren

17:13 16 Jul 17

Jonah Hamilton

14:15 11 Jul 17

Steve and Bryant are the crew to work with when it comes to heating, electrical, plumbing or HVAC. I have the opportunity to listen to Steve present on a regular basis and he knows his stuff. Each time he speaks, he seems to have learned something new in their field. Bryant is fast and reliable! Keep up the great work!read more

Shane Wolph

18:42 22 Jun 17

Had a water heater and AC installed, Tim, Mo & Aaron have made me a customer for life. On time (even early), professional, out going & positive attitudes. The way the employees carried themselves shows the pride they take in the job and company!read more

Julee Sage

23:26 31 Jan 17

They did an awesome job. Great workers! Glad to have my bathroom functional again.

Tim Brumm

01:52 01 Mar 16

What a great company! The plumbing department was very professional and completed as promised!

Betty B.

09:58 03 Nov 15

I was very pleased with the maintenance service provided today. Richard was prompt, courteous and efficient. He was so good with my Sheltie and allowed...read more

Kasi Oxford

21:25 26 Oct 15

Very good, quick work!! Very friendly too! We live outside of Lincoln so it was hard to finding someone who even knew what our town was.. But they were right on top of it without a question!! Thank you so much!!read more

Wendy Kempcke

05:59 28 Jun 15

Very pleased with the recent work Bryant did for us. They made sure my new carpet was compcompletly covered and wore booties.b All the guys were completely professional and nice. One of the jobs that was done was a new toilet. NO MESS. Two months ago also had a new toilet installed from another company that got water all over the place. Job well done Bryant! I will sread the word that you are a great company.read more

Ryan Maxson

18:20 25 Dec 14

Bryant has worked on multiple job sites for me. They are always on time, very professional, and always have best interest in mind for the homeowner.read more

Nick Christman

06:00 20 Aug 14

Randy Fuller

03:01 31 Jan 14

Amy Tabor

23:24 06 Jan 14

Bryant did a fabulous job of finishing our basement last year! Chris did an awesome job of coordinating all of the different aspects of the project: plumbing, electrical, HVAC and finishing. They were all punctual, professional, answered all of my questions, and easy to communicate with--I would recommend this company to anyone and will definitely be calling them again!read more

George Green

15:24 28 Sep 13

Kevin Burbach

20:47 20 Sep 13

Eric W.

18:41 01 Apr 13

I became involved with Bryant about 17 years ago with our new home. I can say without reservation that they have provided exemplary service over the years....read more

Brenda Erickson

04:51 29 Nov 12

These guys have been doing annual service for my heating and cooling for YEARS! I've always been happy.read more

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