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They were professional and very knowledgeable. They diagnosed the problem and have us the best solution for the money spent. Would recommend them. Have always got 20+ years out of Bryant products. 21 yrs. out of last unit. Wasn't shot but just time to update with the old freon being eliminated soon. With the efficiency and technology nowadays a huge plus alone. The smart thermostat is fantastic. Am hoping to notice a difference with the 2 stage gas furnace and AC. The water heater has already improved the hot water supply to shower heads and faucets. Friendly, courteous and professional service thru all aspects of the process. Will RECOMMEND to all who ask. I did a kitchen remodel. Many of the technicians came out to help. The main ones were Mick and Tim as the electricians, Brogan and Tucker as the plumbers,... Bryant is the most responsive HVAC company I have used. They returned my call right away and had folks scheduled the next day to provide estimates. Showed up early and followed up with emailed estimate ahead of when they said they would. I liked that I could go to one company for ventilation and electrical work. They scheduled and coordinated it all and did great work. We were having issues with our thermostat. The husband wanted to have it professionally installed so we called Bryant. They came and explained what we needed and installed it for us. Informative and professional was the representative who came out to help us. Bryant has an awesome team working there. I had them install a Mini-Split A/C System and they've all been great from start to finish. Would recommend to anyone I know that needs HVAC work done. Serviceman was knowledgeable and thoughtfully answered all my questions. He was respectful of my home and worked efficiently. Bryant services our heating and cooling units twice a year. They do a thorough job. Too bad you are not rated higher on the annual review that comes out every year in the newspaper. You need to check and see what the first place company does better and work on improving for this coming year. Bryant services our heating and cooling units twice a year. They do a thorough job. Too bad you are not rated higher on the annual review that comes out every year in the newspaper. You need to check and see what the first place company does better and work on improving for this coming year. After learning that r22 would no longer going to be used after the 1st of Jan 2020 and we had just had to have some put into our 14 year a.c., we decided to take action and replace both our a.c. And furnace now. Just from word of mouth and a little computer time, we contacted Steve at Bryant and scheduled a visit for him to give us a bid. Boy, was he ever informative! I think by the time he got through answering all our questions and telling us all about everything, it really made my wife and I very comfortable in having Bryant installing a new a.c. and furnace for us. Within a few days they were out and started installing. Every one of the men that were out here were super nice, made sure our carpet and everything were protected. They were all very informative on what they were doing and why. My wife said to quit bothering them, but it was neat to see how well they worked together. We couldn't be happier with the performance of both units at this time, even tho it hasn't been very long. We can actually tell the difference in how much more comfortable we are compared with our old units, and are looking forwards to cheaper cooling and heating bills. Thanks guys, Lynn and Joyce Very professional and attentive to our needs of our furnace/air conditioner replacement! Very knowledgeable of work performed along with all questions answered! On time and great job on clean up! Thank you! First of all, Julie is awesome. She is always quick to respond, find out answers, and get back to me. If Julie says she's going to do something, she does it. I really appreciate her professionalism when handling all of my calls to setup work.Joe came to our store to help troubleshoot a leak that was seeping into our bakery. He quickly identified the problem, contained the leak, and repaired it. He cleaned up the space he worked in and answered all of my questions. He did an awesome job! I am a commercial general contractor from Kansas City. My best customer asked me to perform a Tenant Finish project for them in Lincoln. I hired Bryant to... At 5:30 on a Sunday morning, after finishing a load of laundry, I discovered three inches of water on the bathroom floor; toilet had run over and 5 inches of disgusting water was backed up in my bath tub. Called Bryant since I was a long time customer. Dispatch answered immediately, put me through to Morgan (plumber on call). By 6:15 Morgan was snaking out the sewer with a great attitude and work ethic. Yes, I paid overtime but the service was so worth it. Would recommend Bryant in a nanosecond.. We have always been happy with Bryant Service. Boiler System Work Was EXCELLENT!!! I have an old boiler so I needed an EXPERT! After 4 different visits by a competitor, Bryant arrived the same day that I called early in the morning and gave me answers as to why the valve was not working, replaced an electric unit on the boiler, root-rootered the slow drain, and FIXED the valve that was not working all in a couple of hours! I will be using Bryant from now on! Lee Warnsholz called before he came and was prompt to arrive he did an excellent job and was very polite and helpful. he showed me how to determine what temp the humidity needed to be on for the weather outside. he knows his job. and it was very comforting today for my father Bob Skiles to know you people are taking care of him. he loved working there and loved his job....thank you Great service. We have had Bryant do 3 or 4 different services through the years. Never needed a call back. They did new kitchen sink installation, wired & moved a light switch, put in a garbage disposal, and cleaned out our sewer lines. Bryant is installing a new groundwater heat pump as well as installation of our interior plumbing on our new house. Everyone we have worked with as been great, Kieth sold us the heat pump, worked with us to plan interior details for the duct installation. Scott Johnson did a great job of duct and equipment installation.Derek has been great to work with on the plumbing side, his installers, Wes and David are A-1, very helpful and had good ideas to make our new home even better. I sure I forgot to thank someone, but our experience so far has been better than we could have hoped for.Houston and Sarah Doan I've been a devoted Bryant customer for years. They are always prompt, courteous, thorough and very professional. Highly recommended! working from the heart!!! Thank you Bryant for donating you're services to fix The Lincoln Indian Centers Heating for free may God continue to bless you Thank you so much for everything you did for the Indian Center. Had the Plumbing dept. Out to my business to run a couple of gas lines. Price was more than fair, they were on time, knowledgeable, and cleaned up after themselves! Have had them do work for me before and always experience the same. Highly reccomend Bryant! I would highly recommend Bryant! I was having trouble with my water heater and they were able to come out to look at it the same day, they gave me a half hour window (not 4 hours like most places), and made the repair in less than an hour. Great service. Will definitely call on Bryant in the future when needed. I would highly recommend Mick Johnson for your electrical needs! He went out of his way to come take a look at our issue in a timely manner. He was able to find a simple solution to what we thought was going to be a lot of time and money. I was running late meeting him at our house and he was very understanding. He even helped me carry things into the house. He was very knowledgeable and did a great job explaining everything that he was doing. My husband and I would highly recommend him and Bryant. Service was quick and courteous and good about coming in an emergency. Very helpful. They were able come out the same day I needed them. Efficient and knowledgeable. Thank you! Another contractor working on my house recommended Bryant. I called on a Monday and was able to get an appointment for Tuesday. Tim S. came out to my house... Steve and Bryant are the crew to work with when it comes to heating, electrical, plumbing or HVAC. I have the opportunity to listen to Steve present on a regular basis and he knows his stuff. Each time he speaks, he seems to have learned something new in their field. Bryant is fast and reliable! Keep up the great work! Had a water heater and AC installed, Tim, Mo & Aaron have made me a customer for life. On time (even early), professional, out going & positive attitudes. The way the employees carried themselves shows the pride they take in the job and company! They did an awesome job. Great workers! Glad to have my bathroom functional again. What a great company! The plumbing department was very professional and completed as promised! I was very pleased with the maintenance service provided today. Richard was prompt, courteous and efficient. He was so good with my Sheltie and allowed... Very good, quick work!! Very friendly too! We live outside of Lincoln so it was hard to finding someone who even knew what our town was.. But they were right on top of it without a question!! Thank you so much!! Very pleased with the recent work Bryant did for us. They made sure my new carpet was compcompletly covered and wore booties.b All the guys were completely professional and nice. One of the jobs that was done was a new toilet. NO MESS. Two months ago also had a new toilet installed from another company that got water all over the place. Job well done Bryant! I will sread the word that you are a great company. Bryant has worked on multiple job sites for me. They are always on time, very professional, and always have best interest in mind for the homeowner. Bryant did a fabulous job of finishing our basement last year! Chris did an awesome job of coordinating all of the different aspects of the project: plumbing, electrical, HVAC and finishing. They were all punctual, professional, answered all of my questions, and easy to communicate with--I would recommend this company to anyone and will definitely be calling them again! I became involved with Bryant about 17 years ago with our new home. I can say without reservation that they have provided exemplary service over the years.... These guys have been doing annual service for my heating and cooling for YEARS! I've always been happy.
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“We’ve had Bryant service our heating & A/C systems for over 30 years and have never had a reason to consider going elsewhere.”
– Alan W. of Lincoln, NE
“Steve was very knowledgeable and not at all a ‘pressure salesman’ in fact quite the opposite explained the system, addressed our questions, and left it at that. I had looked at multiple competitors during the decision process, Bryant and Steve clearly won out. This purchase/upgrade is one of the smartest decisions I have made.”
– John D. of Adams, NE
“I have always been happy with Bryant Services – the technicians have always proven to be knowledgeable, prompt, and courteous.”
– Pam R.
“Bryant is reliable and efficient. When we do have issues they are addressed promptly. We’re very happy with our service plan.”
– KC W.
“It was a pleasure having Dan do our maintenance check.”
– Donald G.
“Richard carried out the necessary inspections quickly and efficiently, and advised me that no additional service was necessary. He even brought in the mail from the front-door mailbox when done while obtaining my signature! Nice guy!”
– Larry W.
“Professionalism by Kevin and the four installers for our new heat pump furnace and air unit. No question was too elementary – even if asked more than once!”
– Russ I. of Lincoln, NE
“Very professional service! Aaron explained everything that was done. I truly believe in preventative maintenance, as being a retired service person. Keep up the good work and I would highly recommend their maintenance program. Good work Aaron!”
– Lennie L.
“Timely, great friendly greeting, explained to me what was needed in language I could understand, and even took a few minutes to give my dog a friendly hello. ”
– Audrey H.
“Have always been pleased with services provided by Bryant – have been a customer for many years.”
– Larry W.
“Having Bryant come out with their maintenance program has been a true blessing. Being proactive instead of reactive with our HVAC system allows me tremendous peace of mind.”
– Wendi S.
“Richard is very knowledgeable and attentive to the needs of my equipment; both the one year-old Bryant system and the old Lenox system. He cleaned both of my outdoor coils more thoroughly than I have ever seen before – the twenty-five year-old Lenox central air’s efficiency has noticeably improved!”
– Imre B.
“Aaron was very pleasant and respectful. He had a good personality and promptly introduced himself when he came in. He was very efficient in completing the checkup and reviewed his paperwork and what had been done with me. More businesses should have service people as polite and efficient as he was. I spent 41 yrs. hiring people and would have loved to have had people like Aaron. ”
– Conrad S.
“Richard was very knowledgeable, efficient, and careful. He explained every step of the service and the need for it.”
– MaryAnn B.
“As a Maintenance Plan Customer we receive peace of mind for continued comfort of our home. Our technician, Eric, was knowledgeable and through in a very professional manner.”
– Bill R.
“Our heating and a/c system is over 20 years old and I am convinced that the Bryant maintenance plan is what keeps them in such good shape.”
– Kim R. of Lincoln, NE
“As always the service tech was friendly, helpful and courteous. Richard also explained my ʺautoʺ setting on the thermostat and how to properly install my furnace filter. I always have great service and Richard exemplified that yesterday.”
– Brenda C. of Lincoln, NE
“Tim explained everything to me, and ended up assuring me that ʺeverything looks fineʺ. That made me completely comfortable. Thanks to Tim.”
– Diana W. of Lincoln, NE
“Eric, you said that we had a down draft causing all of our years’ worth of furnace problems and you nailed it! Our furnace is now fixed and working like a charm. Thank you!”
– Peggy F. of Lincoln, NE
“As a mail carrier, I’m in contact with 600 deliveries a day. And many times, they ask me all sorts of questions… one of those being, “do you know a good furnace/ AC person?” Why, yes I do!! I will be more than pleased to recommend Bryant to any and all of these people!!!”
– Kris D. of Lincoln, NE
“Each and every service man was courteous and took the time to answer my questions. I was well aware these people were educated and well trained technicians and I could not have asked for better than they provided.”
– Margie M. of Lincoln, NE
“I have had nothing but excellent results from Bryant. Their products are top notch and the service they provide is of similar quality. Their service personnel are always on time, courteous and thorough–always responsive to my questions.”
– Doug W.
“These guys have been doing annual service for my heating and cooling for YEARS! I’ve always been happy.”
– Brenda E.
“Bryant did a fabulous job of finishing our basement last year! Chris did an awesome job of coordinating all of the different aspects of the project: plumbing, electrical, HVAC and finishing. They were all punctual, professional, answered all of my questions, and easy to communicate with–I would recommend this company to anyone and will definitely be calling them again!”
– Amy T. of Lincoln, NE
“I just wanted you to know how impressed we were with the expertise and courtesy your employees displayed. They (very professionally) worked around, in and out of furniture, kids and dogs. The system is up and running wonderfully. My compliments to your company and your staff.”
– Dana B.
“You should be very proud of your employees, from the individual who answers the telephone to the one that inspects the final work, you have a class act. Your business is something we would recommend to our friends.”
– Jim & Shirley H. of Lincoln, NE
“I feel I have been guided professionally and with a really “good home town feeling” of being taken care of. That kind of service and care is not always easy to find in our fast paced world.”
– Margie M. of Lincoln, NE
“You should be very proud of the organization you have! We know we will now be more comfortable in our home.”
– Marilyn J.D.
“We replaced our first Bryant heating/cooling system after 15 years because they had higher efficiency equipment available. That change was done in one day and the new equipment is already saving us money. When one of their technicians made a mistake in servicing our system, another Bryant technician was quick to remedy the problem. Being on the Bryant Service Plan provides us with assurance that our equipment is always working properly.”
– Doug W
“From one bloody knuckled service guy to another, I thank you and your guys for an installation job well done. The wife and I of 39 years could not be any more satisfied.”
– George C.